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STORE PRIVACY POLICY
We do not share your information with anybody, anytime, anywhere.
I am always at the end of an email or the phone if you have a question.
Store number - 610 965 8720 Email - Cottageonmain@hotmail.com
F.A.Q. -------------------------------------------------------
ORDERING IS EASY
Find the item you require
Choose the colour/size, if applicable, by clicking on the drop down list to view the options, then clicking again on the one you require
Click the "Add to Cart" button
You can check the contents of your basket and the total cost at any time by clicking on the "View cart" button
Post and packing costs will be shown in your shopping basket
Fill in the order details on the secure form
You can also place an order by phone or email.
-------------------------------------------------------
SHIPPING
Cottage will ship via USPS Priority Mail within THREE business days from receipt of your order so you can receive your goodies as soon as possible. You can also choose to have the item shipped with the postal service too, this will take longer so check before you choose this option that this is a viable choice.
We also love international orders and are happy to ship overseas. Please check www.xe.com for up to date exchange rates and contact me with any shipping questions.
If the item you ordered is not in stock or requires personalization, we will e-mail you and offer you three choices: permission to ship the moment it arrives, notification of its arrival prior to shipping, or permission to cancel.
--------------------------------------------------------- PROBLEMS WITH YOUR PACKAGE
DEFECTS and BREAKAGE Should an item arrive broken or defective, please notify us immediately. We will ask you to return it to us safely packed, and we shall replace it promptly. We will refund you your return-shipping charges.
INCORRECT ADDRESS If a package is returned to us due to an incorrect shipping address presented by you, we will notify you and bill you for the re-shipping charges.
RECYCLING Your package may arrive in a recycled carton. We believe in re-use of perfectly good strong cartons and feel good for playing our part in the conservation of resources.
---------------------------------------------------------
GIFT BOXES/ WRAPPING
Your item can be lovingly gift wrapped in a Cottage box, tissue paper and ribbon with a gift card for $4.00 too, just add on to your order and personalize it with your own message.
-------------------------------------------------------- TAXES
Sales tax of 6% is collected on all orders plus shipping charges shipped in PA.
--------------------------------------------------------
CREDIT CARDS
Please note that we accept Discover, Mastercard, Visa and American Express.
---------------------------------------------------------
RETURNS
May we ask that you make note of the following store policies:
1. Please return unwanted products for exchange or credit within 30 days and enclose a copy of your receipt. (Unless it has been personalized and cannot be returned)
2. Please remember that shipping and handling costs are NOT refundable on returned items.
3. Please repack carefully to avoid damage of returned items. To avoid further charges it is your responsibility to see that the returned items arrive safely and in the original boxing with the instructions they came with. If possible, please use the original carton with its packing supplementing as needed with additional bubble sheets and plastic pellets.
4. For orders that quality for free shipping and are subsequently returned, the cost of the original (free) shipping (from store to customer) will be deducted from the cost of the item before the refund is issued. 5. Remember, foods items are NOT returnable nor are items that have been used.
STORE PRIVACY POLICY
We do not share your information with anybody, anytime, anywhere.
I am always at the end of an email or the phone if you have a question.
Store number - 610 965 8720 Email - Cottageonmain@hotmail.com
F.A.Q. -------------------------------------------------------
ORDERING IS EASY
Find the item you require
Choose the colour/size, if applicable, by clicking on the drop down list to view the options, then clicking again on the one you require
Click the "Add to Cart" button
You can check the contents of your basket and the total cost at any time by clicking on the "View cart" button
Post and packing costs will be shown in your shopping basket
Fill in the order details on the secure form
You can also place an order by phone or email.
-------------------------------------------------------
SHIPPING
Cottage will ship via USPS Priority Mail within THREE business days from receipt of your order so you can receive your goodies as soon as possible. You can also choose to have the item shipped with the postal service too, this will take longer so check before you choose this option that this is a viable choice.
We also love international orders and are happy to ship overseas. Please check www.xe.com for up to date exchange rates and contact me with any shipping questions.
If the item you ordered is not in stock or requires personalization, we will e-mail you and offer you three choices: permission to ship the moment it arrives, notification of its arrival prior to shipping, or permission to cancel.
--------------------------------------------------------- PROBLEMS WITH YOUR PACKAGE
DEFECTS and BREAKAGE Should an item arrive broken or defective, please notify us immediately. We will ask you to return it to us safely packed, and we shall replace it promptly. We will refund you your return-shipping charges.
INCORRECT ADDRESS If a package is returned to us due to an incorrect shipping address presented by you, we will notify you and bill you for the re-shipping charges.
RECYCLING Your package may arrive in a recycled carton. We believe in re-use of perfectly good strong cartons and feel good for playing our part in the conservation of resources.
---------------------------------------------------------
GIFT BOXES/ WRAPPING
Your item can be lovingly gift wrapped in a Cottage box, tissue paper and ribbon with a gift card for $4.00 too, just add on to your order and personalize it with your own message.
-------------------------------------------------------- TAXES
Sales tax of 6% is collected on all orders plus shipping charges shipped in PA.
--------------------------------------------------------
CREDIT CARDS
Please note that we accept Discover, Mastercard, Visa and American Express.
---------------------------------------------------------
RETURNS
May we ask that you make note of the following store policies:
1. Please return unwanted products for exchange or credit within 30 days and enclose a copy of your receipt. (Unless it has been personalized and cannot be returned)
2. Please remember that shipping and handling costs are NOT refundable on returned items.
3. Please repack carefully to avoid damage of returned items. To avoid further charges it is your responsibility to see that the returned items arrive safely and in the original boxing with the instructions they came with. If possible, please use the original carton with its packing supplementing as needed with additional bubble sheets and plastic pellets.
4. For orders that quality for free shipping and are subsequently returned, the cost of the original (free) shipping (from store to customer) will be deducted from the cost of the item before the refund is issued. 5. Remember, foods items are NOT returnable nor are items that have been used.
Thank you for visiting us, pop in again soon.
Copyright 2007 cottageonmainstreet All Rights Reserved. All images L.Fleischer at eg events.